Complex Multi-Level Configuration for a Global Generator Manufacturer

A Global Generator Manufacturer partnered with Veloce to address key challenges in their complex quote processes that slowed down revenue and multiple points of failure with their current spreadsheet processes. Veloce supported the Revenue Cloud Advanced evaluation and implementation for their commercial and industrial business to create a user friendly quote solution that enables high adoption and simplifies a complex process.

Challenge

Multi-level Configuration Dependencies

Configuration options for power required, multiple generators on a site, alternators, sound attenuation, control panel, fuel type, and warranty create a highly dependent situation where selecting one option may impact the results of all other options.

  • Easy to create invalid configurations
  • Editing and iterating changes meant recreating and selecting all options again
  • Slowed down quoting process and sales cycles

Challenge

Challenge I

Multi-level Configuration Dependencies

Configuration options for power required, multiple generators on a site, alternators, sound attenuation, control panel, fuel type, and warranty create a highly dependent situation where selecting one option may impact the results of all other options.

  • Easy to create invalid configurations
  • Editing and iterating changes meant recreating and selecting all options again
  • Slowed down quoting process and sales cycles

“We engaged Veloce to do what we didn't think was possible. We had previously engaged other CPQ companies to create a better quoting system that is integrated into Salesforce. Those failed. Veloce stepped in and immediately gave me hope that their system is different than most Salesforce based CPQ deployments."

Solution

Using the Advanced Configurator, Veloce was able to set up the proper dependencies and dependency recommendations to allow for a “Configure from Anywhere Experience.”  Whether users wanted to configure one unit and propagate similar configurations across a fleet of units, automatically selecting the right control panel for the entire fleet of units, and/or changing the power requirement for the unit/fleet, Veloce’s design allowed the change to quickly reconfigure the unit, control panel, and fleet seamlessly.

  • Delivered real-time calculation of complex pricing and deal metrics
  • Enabled immediate visibility into deal profitability (real-time P&L)

Greatly improved user trust and experience

Business Results

  • Significant improvement in system responsiveness
  • Real-time access to intricate pricing logic and profitability insights
  • Increased CPQ adoption across regions
  • Enhanced pricing governance and quoting automation

  • Significant improvement in system responsiveness
  • Real-time access to intricate pricing logic and profitability insights
  • Increased CPQ adoption across regions
  • Enhanced pricing governance and quoting automation

Strategic Impact

Using the Advanced Configurator, Veloce was able to set up the proper dependencies and dependency recommendations to allow for a “Configure from Anywhere Experience.”  Whether users wanted to configure one unit and propagate similar configurations across a fleet of units, automatically selecting the right control panel for the entire fleet of units, and/or changing the power requirement for the unit/fleet, Veloce’s design allowed the change to quickly reconfigure the unit, control panel, and fleet seamlessly.

  • Delivered real-time calculation of complex pricing and deal metrics
  • Enabled immediate visibility into deal profitability (real-time P&L)

Greatly improved user trust and experience

Challenge II

Solution

Business results