Veloce built a high-performance user interface using spreadsheet style UI in a Lightning Web Component (LWC). This UI handles all configuration complexity directly in the browser with in-memory processing:

1. Loading location and equipment data from the client's field service management system;

2. Configuring, discounting, and personalizing thousands of services across hundreds of locations;

3. Applying location-specific jobsite variables, subcontractor costs, and multi-year pricing.

An enhanced Table Line Item (TLT) experience provides a comprehensive view that displays not only location-level data but also the complete internal configuration – including services, occurrences, frequency, pricing, and other granular details – giving users full visibility into the entire service agreement.

The architectural pattern was structured to be repeatable. As the company grows through acquisition or expands into new service offerings, this framework can be replicated to onboard new business units or large customers without platform constraints.

The solution was also designed to feed finalized service contracts back into the ServiceMax system for execution by field service technicians – connecting quoting directly to service delivery.

As part of the broader transformation, TCI began adopting assets as a core concept behind renewals. There was no prior model to refine – the entire structure had to be designed and built inside ARM by Veloce.

Our team created the framework for generation, maintenance, and handling renewals and amendments. Existing data was migrated to bootstrap the initial set at go-live, giving TCI a practical starting point.