A worldwide provider of payment technology and software solutions delivering innovative services to its customers is using Veloce CPQ. They provide payment processing services to merchants and businesses of any size, allowing them to accept credit and debit cards, along with other payment types.
Company’s existing CPQ was experiencing a lack of adoption due primarily to system performance issues surrounding both the configuration and pricing processes, as well as when calculating critical deal metrics.
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Company’s existing CPQ was experiencing a lack of adoption due primarily to system performance issues surrounding both the configuration and pricing processes, as well as when calculating critical deal metrics.
“We engaged Veloce to do what we didn't think was possible. We had previously engaged other CPQ companies to create a better quoting system that is integrated into Salesforce. Those failed. Veloce stepped in and immediately gave me hope that their system is different than most Salesforce based CPQ deployments."
The Veloce external configurator was used to complement Salesforce CPQ and deliver an experience that met the UI needs for Global Payments, could process critical deal metrics in real-time and dramatically reduce the end user latency.
For the onboarding of their merchants, the company had multiple fragmented and manual processes which were slow, error prone, managed in multiple systems, and disconnected from Salesforce.
Veloce’s App Builder was used to build an onboarding solution that runs in Salesforce and manages the end-to-end merchant onboarding process.
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